Refund Policy, Terms and Conditions

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Board Match-up
(A Brand of Bridge Et Al Pte. Ltd.)

We understand that plans can change. Our refund policy is designed to balance flexibility for participants while ensuring effective event planning and commitments.

• Before 60 days of the event
  Full refund (100%) of the registration fee, minus applicable payment processing charges. 
• Between 30–60 days before the event
  50% refund of the registration fee. 
• Within 30 days of the event
  No refund will be applicable. 

If you are unable to attend, you may transfer your ticket to another participant at no additional cost.

• Transfer requests must be submitted at least 7 days prior to the event 
• Updated participant details must be shared for confirmation 

In the unlikely event that the summit is:

• Rescheduled → Your ticket will remain valid for the new date 
• Cancelled → Full refund (100%) will be processed 

• No refunds will be provided for no-shows on the event day 

• Approved refunds will be processed within 10–15 working days 
• Refunds will be credited via the original mode of payment

In rare and genuine circumstances (medical or critical emergencies), requests may be reviewed on a case-by-case basis, at the sole discretion of the organizer.

All cancellation or transfer requests must be sent to:
reach@boardmatch-up.com

• Registration Confirmation: Participation is confirmed only upon full payment and receipt of a confirmation email. 
• Non-Transferable Access (Exception Applies): Tickets are intended for the registered participant. However, a one-time transfer is allowed if requested at least 7 days prior to the event. 
• Program Changes: The organiser reserves the right to make changes to the agenda, speakers, venue, or schedule without prior notice, while ensuring overall event quality and value. 
• Participant Conduct: Attendees are expected to maintain professional conduct. The organiser reserves the right to deny participation in case of inappropriate behaviour, without refund. 
• Use of Media: By attending, participants consent to being photographed or recorded for event documentation and promotional purposes. 
• Liability: The organiser will not be liable for any personal loss, injury, or damage incurred during the event. 
• Force Majeure: The organizer shall not be held responsible for delays or cancellations due to unforeseen circumstances beyond control (e.g., natural events, government restrictions). 
• Intellectual Property: All event content, materials, and presentations are the intellectual property of the organizer/speakers and may not be reproduced or distributed without permission.